This Data Policy explains how Trust Inclusion  ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our learning website and services. We are committed to protecting your privacy and ensuring the security of your data.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you register for an account, we collect your name, email address, and any other information you provide during the registration process.   
• Course Activity: We collect data on your course progress, quiz results, assignments, and other interactions with our learning materials.
• Communication Data: We retain records of your communications with us and other users on our platform, including messages, forum posts, and comments.
• Technical Information: We automatically collect certain technical information, such as your IP address, browser type, operating system, and device information.   
• Payment Information: If you make a purchase, we collect necessary payment information, but we do not store your full credit card details.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our learning platform and services.
• To personalise your learning experience.
• To track your progress and provide feedback.
• To communicate with you about course updates, announcements, and support.
• To facilitate communication and collaboration among cohort members.
• To process payments and prevent fraud.
• To improve our platform and services.
• To comply with legal obligations.

3. Sharing Your Information

We may share your information in the following circumstances:

• With Cohort Members: To facilitate learning and collaboration, your name and email address will be visible to other delegates within your enrolled cohort. By registering for this course, you expressly consent to your email address being visible to other members of your cohort.
• With Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analysis, and other essential functions. These providers are contractually obligated to protect your information.   
• For Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.   

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.   

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.   
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.   
• Objection: You can object to the processing of your personal information in certain circumstances.
• Data Portability: you can request a copy of your personal data in a machine readable format.   

To exercise these rights, please contact us at [Your Contact Email Address].

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.   

7. Changes to This Policy

We may update this Data Policy from time to time. We will notify you of any material changes by posting the new policy on our website or by sending you an email.

8. Contact Us

If you have any questions or concerns about this Data Policy, please contact us at:

admin@trustinclusion.org.uk